Help menu/window error

Topics: Troubleshooting
Mar 30, 2011 at 1:14 PM

Hi,

I am a new user of composite.

I have installed the app on a live server via MS Platform installer and all seems to be working fine, except that when I try to open the help contents window I get an error message in the help contents window. The error is the usual one gets when there is a problem with web.config:

Server Error in '/' Application.

Runtime Error

Description: An application error occurred onbla bla bla....

Details: To enable the detailbla bla bla...

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="Off"/>
</system.web>
</configuration>


Notes: The current error page you are seeing can be replaced bla bla bla...

<!-- Web.Config Configuration File -->

<configuration>
<system.web>
<customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
</system.web>
</configuration>

 Any tips on this?

Thanks


John

Coordinator
Mar 30, 2011 at 1:46 PM

Try disabling custom errors so you get the "raw error" - how to is described on the error page you get (and you can revert to the current mode after issue is solved). With more error info it should be a lot easier to locate the problem.